Ahalia Hospital Mussafah, Abu Dhabi, Emirats Arabes Unis
JCI accreditation was awarded to Ahalia Hospital after a successful four-day survey in 2010. The hospital is part of the Ahalia Medical Group – a private organisation with numerous medical centres, pharmacies and shopping malls. In Abu Dhabi, they have a multi-specialty hospital and pharmacies that provide quality and affordable medical care to their patients. Medical professionals are recruited on the basis of their internationally accredited degrees and practices and their diverse ethnic and cultural backgrounds to meet the needs of Abu Dhabi’s cosmopolitan society.
Clinic specialty:
Dental care
Root canal treatment
Dental crown
Dental implant
Dental checkup
Dental consultation
Plastic surgery
Gynecomastia
Breast augmentation
Breast implants
Breast reduction
Cervical lift facial lift
Rhinoplasty
Brachioplasty
Body lift
Breast lift
Breast reconstruction
Brow lift
Buttock lift
Buttock augmentation
Buttock implants
Blepharoplasty
Fat transfer Fat reduction
Lip augmentation
Liposuction
Neck lift
Nose surgery
Otoplasty
Plastic surgery consultation
Scar treatment
Thigh lift
Varicose treatment
Wrinkle treatment
Abdominoplasty
Hair implant
Hair transplant
Services +
Transfert de l’aéroport
Logement familial
Réservation du vol
Wifi gratuit
Assurance santé
Réservation d’hotel
Journaux internationaux
Services d’interprétation
Blanchisserie
Guide touristique
Réservation de taxi
Transfert de dossiers médicaux
Chambres accessible PMR
Consultation par internet
Parking
Pharmacie
Téléphone dans la chambre
Chambres privées
Réhabilitation
Installations religieuses
Restaurant
Coffre-fort dans la chambre
Précautions alimentaires
Services de traduction
TV dans la chambre
Ville : Abu Dhabi – Pays : Emirats Arabes Unis – Fondé en 1984
Accréditation : JCI Accredited, ISO 9001:2008 – Langue(s) parlée(s) : Arabe, Bengali, Anglais, Hindi
Reviews of Ahalia Hospital Mussafah
Siji Biju
06:33 23 Nov 24
Despite my uncertainties, those moments of doubt went unnoticed with the great medical care and overall experience I had at the hospital. Special mention to Dr Kishore who treats his patients and performs the procedure with utmost dedication and commitment to healthcare.
asad cattle farm
06:05 08 Nov 24
Good morning customer service not nice they dropped my call. They didn't submit my information to my insurance. Doctor recommended for blood test, first they submitted less information to my insurance then they said, insurance rejected but I called my insurance when I asked they said they didn't reject, they said from hospital didn't submit full details when now I call in hospital they say we refer the department . My insurance saying until now hospital didn't submit details. I hope authority will solve my concern soon
Shahbaz Shahi
13:51 23 Oct 24
Please avoid to go this hospital very very bad services, i have normal issue just swilling but there the all departments said today not possible you come again tomorrow said come tomorrow, one day USG not possible because too much rush, you need book appointment for USG after USG reports not receive today come tomorrow and Dr said come to 22 oct your appointment booked , i came there but Dr not available there this day, another day i came again she referred to another Dr next day, but this day again another Dr not available, i m coming hospital every day from 5 days, and treatment is zero. I pay also fee for test, medicine which is not cover in insurance but the treatment is zero. There is very very bad services.i came there five time but treatment is zero. There is no value of your time 😡 if you go there you loss your money and also your precious time.😡😡😡
Syeda Mahnoor
12:10 05 Oct 24
Worst experience ever at the hospital. Doctors are somewhat good but customer service is really pathetic. They keep you waiting for hours just to get the token, check vitals, and send to GP unnecessarily wether it's required or not. First they ask you to take appointments online, and when you go, they cancel the meeting with doctor making various excuses like doctor's duty is changed, or he is busy with too many patients or is on vacation, we tried to call you but your number was invalid. Although it was the same phone number at which they made the appointment. Even for follow up, we had to go through same long procedure, even after appointment, and in the last they cancelled. It's been a month since i and my husband got our tests done but every time they are refusing to do our follow up, all our lab results are in vain. No use of taking appointments as they keep you in waiting with regular walk in patients. And they charge you 10-20 AED at every counter despite having insurance, for what reason God knows. No matter how many doctors you ask for in alternate, they are never available. They never care whether it's an emergency case or how much the patient is suffering or in need of urgent treatment, they refuse you to go to the doctor. We are not going to this hospital ever again!
Abrar Hussain
11:24 05 Oct 24
Please avoid to go this hospital.Exceptionally poor service. Nobody is able to properly guide you. From basement two, life was not functioning. I had excruciating agony when I had to climb the stairs. Although they claimed to have Verizon service, it wasn't working. Please avoid going to a hospital with poor care if you have insurance.
Akash Mishra
13:32 03 Oct 24
I have always visited this hospital for any illness, but this time, I went for an issue with my backpack, and the doctors referred me to radiology for an ultrasound. I was told at the front desk that only five patients were ahead of me, but it took over three hours before I was called into the ultrasound room. During that time, they allowed more than ten patients to go in before me. While I understand emergencies should take priority, there were no emergency cases, yet they still ignored the token system and delayed my turn. This lack of organization and professionalism wasted my time unnecessarily.
Arooj Fatima
07:02 27 Sep 24
I had an amazing experience with Dr. Nitika Gupta throughout my pregnancy and delivery. As a first-time mom, I was quite anxious, but Dr. Nitika was incredibly kind, patient, and supportive. She always took the time to answer all my questions and made me feel at ease. During my delivery, she was calm, professional, and ensured everything went smoothly. The nursing staff were also extremely caring and attentive, making the whole process much more comfortable. I truly appreciate the exceptional care I received from Dr. Nitika and her team. Highly recommend her as a gynecologist!
Vishnu Manoj
08:32 14 Sep 24
Came in for cleaning and fillings for cavities. Excellently carried out and i feel a good difference in how my teeth felt. All my concerns were addressed and everything was carried out well. For any further procedures too i will be returning here as i had a satisfactory experience. Dr. Kishore was the one who did my procedures. He explained the importance of my procedures and gave good advice too. Overall had an excellent experience.
Franco Kolengaden
14:18 06 Sep 24
We visited Hospital Multiple times and found there are best facilities; Doctors and Amenities all across.Five star rating dedicated to all Doctors more specifically Dr. Rahul Raju.Personally met Dr. Rahul Raju and the way he treated us was amazing. Specific description of illness and keeping informed about all tests and process. We love to meet him again at any occasions.We also had complaints about the Token system ( Walk-in ; Follow up and Appointment patients) and front office staff due to long waiting Hours and registered official complaints.Customer complaints session had follow up throughout the week and performed few corrective actions (like Effective communication) but seems to be Root cause remain in system and effectiveness of corrective actions will not be possible without system changes. Personally feel these require management support and do not found customer care dept is empowered for those actions.Note: please don’t respond same copy paste Generic response like any customer care centers.IF Below pic posted at Hospital with real intentions then Appreciate to have proper system changes and respond with Facts.
riyas kaboor
15:26 24 Aug 24
Pharmacy staff’s are too slow. Hospital is very good and systematic. They are taking lot of time to take. Each and every patient needs to wait for more than 40 mins. One of the staff told One medicine is rejected by the insurance company, I asked her to check with the doctor for alternate by she was adamant and rejected my request. So I went upstairs to check with the doctor and got new medicine. For that I waited again 40 mins. Really pathetic
Isu Barad
13:36 15 Aug 24
Last 10 years using Ahalia Musaffah hospital services and I am happy. But today I have worst experience, ENT department no doctor available. For only patient examination they asked me wait for 3 hours, they have only one doctor and he is busy with other work, so very big hospital but they don't have proper doctor or service.Also not informing before doctor not available.I suggest they must have to improve basic services at least proper doctor should be available. patient is 1.5 years baby girl and for examination they need more than 3 hours and also that not sure may be it take more time.I suggest don't visit Ahalia hospital. They don't have doctors and proper staff to handle patients.
SuBeEsH Ks
16:41 14 Aug 24
my recent experience at the hospital pharmacy. I had to wait for nearly 1.30 hours to receive my medicine, which I found to be unacceptable. I understand that there may be unexpected delays, but I believe that steps should be taken to improve the efficiency of the pharmacy. I would appreciate it if you could look into this matter and take appropriate action to prevent similar incidents from happening in the future. Thank you for your attention to this matter.
Rahul Mishra
12:48 03 Aug 24
I recently visited Ahalia Hospital Musaffah Branch, traveling 50 km to receive medical care. While the doctor saw me quickly and recommended some tests, my experience at the pathology department was far from satisfactory. I arrived at 11:00 AM, but due to some issues, I was shifted to another laboratory after 30 minutes. They restarted the process and finally collected my blood sample at 12:51 PM. The receptionist informed me that it would take 3 hours to receive the report.However, after 3 hours, when I returned to the reception, I was only given a partial report. When I asked about the remaining test results, the receptionist responded that he couldn't say when I would get them because the lab technician wasn't properly responding. As of 04:45 PM, I still hadn't received the full report.This experience was incredibly frustrating, especially considering the hospital's reputation as a higher-class facility. It seems no one cares how far you’ve traveled or the urgency of your treatment. The only response I received was, "I'm sorry sir, I can't say when you will get your report." This lack of communication and professionalism is deeply disappointing.
Humaira Rizwan
08:59 31 Jul 24
5 star rating for Dr. Saumya Shrivastava, a humble and cooperative doctor who understands well how her patient should be treated and what is best for her patient.I had a great experience. Highly recommended. Thanks, doctor for all your efforts.Highly recommended gynecology department of Al Ahalia Hospital Mussafah
Prabhat
11:37 29 Jul 24
Thank you Al Ahalia Hospital and Dr. Saroj Raj for wonderful service. After 5 months of my ACL surgery I am totally recovered and already joined the work. Now I have no pain and instability. Pravat Pradhan
Israr Ahmed Qazi
10:03 29 Jul 24
During a late evening visit to the hospital for my cousin's kidney pain, we needed the ultrasound reports urgently. The assistance provided by the Radiology staff, especially Ms. Julie, was invaluable. She not only arranged the technician but also ensured that the doctor received the results promptly for a timely diagnosis. We had a smooth and efficient experience, all thanks to the dedication of Ms. Julie and the Radiology team at Al Ahlia Hospital Musaffah. A heartfelt thank you Ms. Jie and the entire Radiology team!
shafeek123 rasa
11:05 10 Jul 24
No quality word worthless xray staffs. No quality word worthless xray staffs, yesterday I. Waited for a long time and took the xray, they said it would take 3 hours to get the report, then I told them I would come back in a day. . When it came today, there was no report. I come from far away. .
Myst
06:22 10 Jul 24
They sue their own patients 💀Sometimes they treat patients without getting the approval from insurance. Then later when insurance reject it they go after the patients and sue them. I am also a victim to this. First they said lied and said insurance approved to forward with operation. So we went for it. Later after the operation they wont let us leave saying we need to pay since the insurance did not approve.Now they sued us and took the matter to court.
Maya Tamang
14:33 27 Jun 24
Did my Smile correction today in your hospital.Dentist Kishore is a Smile Design specialist. His hands are Magical.Am smiling with 😃 confidence now.The nurse also was supportive Excellent experience. Thank you Ahalia hospital
Munir khan
11:23 27 Jun 24
Very bad experience and this is 2nd time.Yesterday evening my cousin was brought in emergency treatment given and 11:00pm admited but the nurse told us there is no bed free patient have to wait in observation room.I left 11:30pm, morning again visit to reception but they refused to meet with patient bcz visitor time is from 10:00am till 5:00Pm.2:30Pm again visited to hospital and ask on reception but they reply visiting time is from 10:00am-12:00 nad 5:00pm - 7:00pm.I agreed and request them that my cousin was admited from Emergency and I don't know his condition how is he and where is he bcz he was without his phone, many times requested to just hand over his mobile to him but security refused that rules are rule and we can not help you.Al Ahalia management has to inquiry either is this hospital or jail if mobile phone can not be hand over to patient, they have to improve the system.Last moment someone help me and handed over the phone to my cousin.Al Ahalia team I m not expting your reply but need improve the system.Thanks
VANDANA RITESH
09:48 22 Jun 24
Feedback on my recent experience at your hospital. Unfortunately, there were several issues that caused significant inconvenience:1. The toll-free number was unresponsive, forcing us to visit three different gyne doctors for the same issue, resulting in a minimum of 2-3 hours of waiting each time.2. After two hours of waiting today, we discovered that the blood test report from three weeks ago was not updated in the system. We had to collect it from the lab and then wait another hour to see the same doctor again.3. The blood test itself took close to an hour at the lab, adding to the overall delay.4.And finally at the pharmacy, It was another 45 minutes.5.The valet parking service is poorly managed. Cars are parked in various locations, leading to long waits or being asked to go to the car ourselves in the scorching sun. The lack of proper space for valet parking makes it very inefficient.Now how will I compensate to the stress and headaches and body aches I had due to waiting and walking in the sun today apart from what I was here for. Things get worse visiting this placeAll These issues make it quite stressful to consider visiting Ahalya Hospital in Musaffah again. I hope you will address these concerns to improve the patient experience.and give the patients a less stressful time on top of the health issue they come to get sorted .I’ve also reported these issues in the feedback form today at the reception
Shehan Sanidu
21:58 13 Jun 24
Recently, due to an accident that happened to an employee of my company, I was admitted to Ahlia Hospital at around 12.35 midnight. From that day till 1.30 in the morning, he sat on a chair and screamed several times unable to bear the pain. At that moment, none of the hospital staff looked at it and enough time had passed for the blood to coagulate in the hand. After 2 hours, two injections were given but no one came after that. Finally I listened to him from time to time and gave him painkillers and medicine around 4.30 am.But the Filipino in the Government Ambulance Service was very quick and the services at Ahalia Hospital are very poor at night.I know from experience that daytime services are very efficient. But doing this at night can reduce people's trust in the hospital.
Zahedul Islam (Hridoy)
05:58 12 Jun 24
Too much slow processing & unnecessary formalities , full day finish just for meet doctors, too much Suffering.I come here minimum 5 time all-time same problem
Nithya M
06:55 02 Jun 24
I visited internal medicine Dr. Muhammad Haroon. I told him that I was suffering with cold and cough more than a week. But he just prescribed usual cold medicines and took some tests. That's all. He said me to come back next day. It's taking more than 3 hours there. Waste of time. I am still suffering with cold and cough. Why can't he prescribe antibiotics, it's almost 15 days I am suffering. Everyday how can I go there and spend time. I called him through phone reception that Also took very long time to connect. Dr said you come if fever is there.One more thing, he prescribed cough syrup for 6 days 3 times daily 10 ml. But the cough syrup bottle is 100ml only. Only 3 days I used and it was over.Dr should write the prescription or pharmacist should calculate this and give the medicinesThe worst part is nurses are simply giving the feedback form and asking us to just fill the email id. No use of feedback form just eyewashWhatever, it's waste of time and energy to visit there.I will never visit there except pediatrics department.
Anju Jacob
10:56 31 May 24
Very bad experience from the department of neurosurgery.they don't know how to treat the patient.almost 1 month suffering with too much pain in the leg and it's all radiating to one side and consulting the doctor for 2 times till now don't give any contributing factor for this and no improvement for the pain and it worsen than before.not understanding the patient feel at all.physiotherapy done for this same hospital branch in baniyas west. They also don't know the exact problem of the patient.please it's a humble request treat your patient with patience.it' s not about doing something.explain the things in a detailed way.
Remya Nair
12:25 21 May 24
My experience with Dr.Kishore was very nice, as I was very anxious regarding my wisdom tooth removal. I went to visit Doctor when I was in lot of pain, but after meeting him the journey from thereon was smooth and pain-free.I would recommend Dr.Kishore for any dental related issues.
Spider Man
07:04 28 Apr 24
Unacceptable ridiculous waiting times, Dr already advised for follow up, to make appointment directly to radiology, now that we came to our appointment the receptionist is saying that a Dr needs to make a request to radiology first and that without request they will not proceed with echography. Been 1 hr now since we registered to be seen by a Dr so that she can make a request to radiology, only now after enquiring about the status of our appointment, we been told that Dr was and is still on the phone. Al Ahalia, you can close yr doors soon because we won’t come back again. Staff is very rude, Nepali receptionist in radiology is very rude and no manners at all.
Mrs. Mehwish Zain
07:53 24 Apr 24
A very experienced , humble and cooperative doctor that understands well how her patient should be treated and what is best for her patient.Had a great experience. Highly recommended. Thanks doctor for all your efforts. No words to thank you .....
Lovelyjing Channel
09:38 09 Apr 24
5 star experience with your Dental department and Dr Kishore.Best tooth removal ever in my life.I was panicking but Doctor was so experienced in calming me and to be honest I never knew for a bit that my upper wisdom tooth was removed.It was that comfortable.Dr.Kishore is the coolest dentist ever.
Jaime Adams
11:35 27 Mar 24
Super disappointed with this hospital, the staff are so rude and don’t give any explanation to patients as to what’s the next step , visited the hospital today with my fiancé that was sick , they told him at the ER “just sit down and wait” , the ladies in the ER should really be more better as they are in healthcare. They all sit around and give no steps . My fiancé sat in the ER award for about 1 and a half hours not knowing what to do next as he was just told rudely to go and sit down and wait. The waiting periods are so pathetic , the ER was not that busy that we had to waste our entire morning at this hospital. The ER nurses should seriously be more concerned about patients. A nice hospital a nice location but the staff are just really pathetic.
iqbal shareef
07:20 24 Mar 24
Dear Ahalia Group,I greatly appreciate Dr. Sowmiya' (Gynaecologist) efforts; she is a wonderful doctor with kindness, strength, and supportive behaviour when treating patients; I truly honour and thank you for being so much more than I ever imagined; I could find a doctor like you who makes a difference in our lives; I truly salute your decision-making and expertise, which was used during my wife's treatment. I'd like to extend my greetings and best wishes for the future.... special gratitude to DR.sowmiya .....Thanks & RegardsMohammed Iqbal Shareef /Adeep
MOHAMMED HEDAIHED
00:30 22 Mar 24
Actually I came here after visiting more than one classified hospitals in AbuDhabi .. i came with a critical health situation. I was positive influenza-B + blood infection & lung diseaseI literally found the professionalism is here .. well-care & high quality.Careful elected Doctors & Well trained nursing staff .. they did a great job. They’ve literally saved my life after God’s help.I appreciate Dr. Janso; Dr. Basil; all the nursing station & the critical isolation team. May Allah bless you.Keep it going and keep it up to address the meanings of health care.
Mohammad Hassan Bengre
12:30 14 Mar 24
Eventhough Doctors are good I had worst experience of waiting period with each section… the worst is Pharmacy.. they are very slow and people wait for 1-2 hours.. personally I waited almost an hour and need to complain as there were only 2 counters serving and others saying they are trainee and can not provide assistance.I had to spent almost 3 hours from the beginning till the end for a consultation. This is utter nonsense.Management need to wake up and act quickly otherwise they will loose reputation.
Shahnaz Abideen
17:27 06 Mar 24
Your Dental department Dr. Kishore is very friendly and makes the patient comfortable. He was recommended by my friend and as she said he is very experienced and well know doctor who treats patient with care. I had a good experience and I highly recommend Dr Kishore.. 👍🏻
ahmad hayat
08:59 05 Mar 24
Extremely understaffed. If you ever intend to visit here, please ensure not to be walk in patient and have an appointment confirmed 3 to 4 days prior. For an eye checkup, approximately 20 patients were waiting and "1" doctor.Don't be fooled by the fancy building. It's supposed to be a hospital.They have more attendants and admin staff than actual DOCTORS.After fifty-five minutes of waiting I just got the news that there was a VVIP patient with the doctor while ORDINARY 12 PATIENTS were kept waiting in the lobby.
TIBIN RAJU
18:51 28 Feb 24
Pharmacy service is extremely poor.There is separate token numbering for Pediatric as well other departments but no use. Waited 1 hr to call the token from 5045 to 5046 but didn't call and when questioned they said they will call now.ADVICE: There are many pharmacies outside... Don't waste time waiting in Ahalia pharmacy hoping your token will be called next.
Jibin Sam
13:12 26 Feb 24
Your Paediatrician - Dr. Anupama is “incredible”. We have been consulting with her for the last nine years for both my kids, not only she has taken great care of my kids health, but also she is lovely to speak with them/us at every appointment. It’s rare to find a doctor that combines such personal touches and care, She is always friendly, thoughtful, and puts our concerns first. We highly recommend her..
ishwarya venkatakrishnan
08:28 25 Feb 24
Our personal experience with the paediatric doctor Ms.Anupama is truly fantastic. We have noticed on our visits that she examines carefully and try not to administer antibiotics unnecessarily for our our kids though the cold is severe, instead she prescribes general medicines to see how the cold is improving.. That is a wow factor of her from our side...She is truly a fantastic doctor.😍😍😍😍
Anees Rahman
19:11 18 Feb 24
Very slow and un professional service at the pharmacy. This will really make people think twice to get medicine from here . 8 counters available 4 are sitting but except one all are busy in their on job and not calling customers .. poor service
Ayisha Mohammed Asif
03:25 18 Feb 24
I had a very bad experience in this hospital, yesterday my daughter put something inside her nose. just for removal they charged 1100dhs. It’s huge cost for us. Doctor put some tools inside her nose. she sneezed it came out. Just for this they charged too much. It’s my worst experience ever.
sherin sheri
17:37 17 Feb 24
It was best decision for me to go here because all services and check up are good experience. The Pulmonologist doctor was very good 👍🏻.It will take some time to get to see the doctor and vital checks. I was admitted there for 3 days and the days was too much care and support from nurses & doctor. Room services , food , over all , best experience ever for me
Johncy Lukose
13:12 16 Feb 24
The worst hospital is the Ahaliya Hospital Musaffah, Waiting time is the worst, registration staff has no knowledge regarding the insurance cards charging the amount for registration more than it is mentioned, when told to cross check regarding the payment, stating that the Doctor is super super speciality doctor so the payment is more, later on informed the other staff regarding this issue and when it was checked the registration staff was wrong and she returned the extra money she too back to us, I visited 3 times here same bad experience from them, We are here in UAE since 11 years this is the most worst hospital ever we visited in our life time, Worst management, no professionalism, we wait there almost 3 hours but the staff and the Doctor kept us waiting, at last the staff told the doctor will call next but he called other patient in, so I asked the staff why we were not called, then she answered the doctor called that patient by mistake and then while we are waiting again the Doctor didn't called us but another patient was called in, it's really a big insult for patients waiting, no time value, no respect for others, and during our waiting time there was one patient who visited the Endocrinologist doctor 3 times the same person no value for the other people who are waiting for the long time, at least if it takes this long time it's the responsibility of the staff to inform that it will take 3 to 4 hours waiting time rather than making the fake promise, I also noticed other frustrated patients as well during our waiting time, we will never ever visit this hospital and will not recommend any one else also to visit this hospital, really got very much hurt, I left my 3 little children home and waited this long but no use, no human values, I noticed a daily pledge sticker on there wall of the registration desk, that they are taking the daily pledge to make the patient happy and satisfied but just it's all for showoff only in the words and noting is there in there Action, even the laboratory registration people also taking the Emirates ID and making the people sit very long to register, even no else patients waiting they will make people long no timely manner and no responsibility, really very very bad experience, let it not happen to anyone else 😔............, some poor labour guys also were arguing with the staff for the long waiting time, they came to take some tests and ECG, really so sad....... Doesn't want to give any star for them they don't deserve any stars, but not able to post this comment need to give star so gave otherwise they are not eligible for any stars ...
『TMM』 Gaming##
12:28 15 Feb 24
I am really sorry, I don’t want to give any rating star as I have bad experience in this hospital.Today I went to hospital around 11:30 am morning for dressing which I have surgery 3 days back according to reception first I have to follow up with doctor who have done my surgery as my room is far and I have to pay lots of money for taxi I decided to wait .According to receptionist doctor will come at 3 pm. At 3 pm I ask receptionist about doctor arrival she told me that he has already arrived she ask my emirates ID And asked me to wait after next 1 hour around 4:15pm she call me and give me token with my id and again she told me to wait I don’t know what’s going wrong but as I respect the hospital I decided not to argue and they serverd me at 5 pm I spend 5hrs30 min
Shafeek b salim
19:20 13 Feb 24
First and foremost, we extend our deepest gratitude to the ALLAH Azzavajal for blessing us with a healthy baby boy and for guiding us safely through the journey of childbirth. We recently welcomed our newest family member into the world through a VBAC delivery, and I cannot express enough gratitude towards Dr. Haritha P Hariharan and her team, especially the assistant nurse, Sajini, for their exceptional care and support throughout this process.From our very first consultation, Dr. Haritha displayed unparalleled professionalism, empathy, and expertise. She took the time to understand our concerns, provided comprehensive guidance on VBAC, and meticulously planned every aspect of the delivery to ensure the safety and well-being of both my wife and our baby. Her confidence and calm demeanor greatly eased our anxieties about the process and made us feel secure in our decision to pursue a VBAC.Assistant nurse Sajini was nothing short of amazing. Her kindness, patience, and attentive care were evident from the moment we arrived at the hospital. She was always there to offer support, answer questions, and provide the much-needed comfort during the most intense moments of labor and delivery. Sajini's dedication to her work and her genuine compassion for our family made a significant difference in our experience.The entire team's effort and dedication were exemplary. They worked seamlessly together, ensuring that the delivery was smooth and that my wife's health and comfort were prioritized at every step. It's clear that they not only excel in their medical expertise but also in their ability to connect with and care for their patients on a personal level.We are forever grateful to Dr. Haritha P Hariharan and nurse Sajini for their part in bringing our son into the world safely and making the experience as positive and memorable as it could possibly be. Their commitment to excellence and patient care is truly commendable. We highly recommend them to any expecting parents, especially those considering a VBAC. Thank you from the bottom of our hearts for everything.
Faisal Siddique
08:47 10 Feb 24
My family received excellent care at Ahlia Hospital with Dr. Nitika Gupta during the baby boy's birth. We acknowledge and appreciate the Doctor's experience. She provided exceptional care during such important moments in our lives.
Sundaram Nambiar700
10:38 02 Feb 24
Coming back to Ahalia hospital Dental department after 5 years to meetDr. Kishore for my new Denture.Got my new teeth today. Excellent and highly satisfied.All prayers to the Doctor and the hospital.
Prasanna Rout
16:10 29 Jan 24
Worst management. I strongly urge Ahlia owners to get some skilled professionals to manage the Hospital. I visited the Neurologist for neck pain, he took more than a month to find out the reason for the pain. I had to insist for xray and MRI done as the pain had not subsided . Without wasting more time I stopped going there and consulted doctor in another Hospital which is professionally managed.
jithin jose
08:56 28 Jan 24
I'd like to thank Ahalia for their hospitality and kind gestures all along from the main entrance reception to the first floor registration team to the customer service to nurses and doctors here each one of them have treated me with pure kindness guided me well and taken care for me while I was admitted there the nurses kept asking me everything 15 20 minutes if I needed anything and whether if I was well fed and taken care of or not it's the little things that matter when one is sick and I feel fulfilled thank you lifecare for the best team and best service.
Kuttus
08:44 28 Jan 24
visited Ahalia hospital mussaffah last week, very good cooperation and nursing services, and all staffs helped me a lot, they assisted me in a positive way. Doctor Janso is very good and explained the treatment and cases very clearly. Wish them all the best. 👍👍thanks ahalia
Mahnoor Dilawar
19:46 21 Jan 24
Terrible dermatology department especially Dr.Hema didn’t even look at her patient, didn’t even greet, was extremely rude and dismissive and gave very extreme diagnoses at the spot. Never coming here again. Literally go to any proper dermatology clinic. Wasted time and money. No idea how she is still working there.
Stephen Rana
07:31 20 Jan 24
Just done with my new teeth in your hospital.Thanks a lot Ahalia hospital and Dr.Kishore for my new smile.Very proffesional and Highly skilled and so kind in communicating as well. Dr.Kishore lets you know each step of the treatment stages so that there is no room for any surprises or anxiousness.Its the first time am experiencing a comfortable dental treatment in my life.Truly satisfied .Thank you once again
SINOJ KRISHNAN
08:14 16 Jan 24
I had my MRI on 6/1/24, but the report was not ready until 15/1/24. When I called to inquire about this, they simply said that we don't have enough staff. We'll try our best. Finally, I registered a complaint with DOH and then hospital issued my report. Irresponsible staffs.
Baber Khan
15:01 12 Jan 24
Just visited Dr. Rakesh Kumar and found him a best psychiatry doctor, super kind, sweet and attentive. If you are struggling and looking for someone to help , I will proudly recommend Dr. Rakesh Kumar. If all doctors had good hearts like him, our world would be in a better place.
githesh gopi
15:36 10 Jan 24
Dear Ahalia team,A few days earlier, I had visited the hospital with my wife, and the service was excellent. I want to specifically mention Mr. Akhil Pandian(GDA), who guided us very well and provided good service. Special Thanks for him, respected doctors and whole team of Ahalia.
Danyal M
08:09 05 Jan 24
I had fracture of right wrist and operated by Dr. Saroj Rai 4 month before, now I have full function with no pain- working normally. Thank you Dr. Saroj Rai you are a best human being and also thanks to OPD staff Jasniya for helping me.
M.ABUZAR Jamal
07:26 26 Dec 23
The emergency doctor is very good, interviewed, and suggested.Unfortunately, the staff is too noisy. Feels like it's fish market.OPD system needs betterment as the system looks it's middle-class hospital.
Zohaib Sajid
18:44 19 Dec 23
Yes, indeed it was pleasant experience for me and my wife to choose the this hospital for the birth of my newborn baby boy and here i must appreciate and thanks to respectable Dr, Somiya shirivastav for her great professionalism and kind way to manage and deal her patients because we felt a great comfort level during every visit to Dr. Somya. Thanks a lot to her and all medical staff😇👍👍
Francois du Plessis
09:49 19 Dec 23
I had an emergency appointment with Dr Rakesh at psychiatry. He was very thorough and understanding. He showed significant insight into my co dition (bipolar disorder). His kindness and care was exceptional.
Suchithra Subeesh
02:50 17 Dec 23
Iam ruined for this service.Iam subeesh subramanian employe id 5117.i had been working 2017 to 2020.when i came to vaccation in 2020.when corona started..after 1 month visa expired..my degree certificate and salary and all benefit all are in ahalia custody without prior information..i tried 100 times mailed and called .they are not response and seriously about me.Please release my certificate and allThanksSubeesh subramanian+919747335688Employee ID 5117
Muhammed Althaf
10:40 12 Dec 23
I want to express my deepest appreciation to Dr. Nikita Gupta and the entire maternity care team at Ahalia Hospital Mussafah. My wife recently delivered our baby, and the exceptional care we received deserves special acknowledgment.Dr. Nikita Gupta's professionalism, patience and compassion were evident throughout the entire process. Her clear communication, genuine concern, and calm demeanor made a significant impact on our experience, providing reassurance during a momentous occasion.The level of medical care received was outstanding, and I am grateful for the expertise and dedication demonstrated by Dr. Nitika Gupta and the entire team. Their support made the delivery smooth and safe, contributing to the joy of welcoming our new addition.I highly recommend Ahalia Hospital Mussafah for their exemplary maternity care services. Thank you to Dr. Nikita Gupta and the entire team for their invaluable contributions to our family's joyous moment.
shehzad khan
08:14 10 Dec 23
Worst hospital i ever visited in UAE… no system, no professionalism, i am waiting from 2 hours but token is not moving although Dr. is available…. People are going directly to his room and coming back i am surprised what is going on…everyone waiting is frustrated by seeing this… one lady is badly sick and came at 10 am now it 12 and Dr. did not call her yet… she has high temperature… Never ever gonna visit this useless place again
Dipti
12:41 07 Dec 23
We had our first delivery here in the month of July this year. I was Dr. Haritha’s patient. She looked after me very well through out the pregnancy. Guided me whenever needed during pregnancy and after delivery. But at the time of delivery she was on leave, so Dr. Saumya did the final delivery which was vaginal delivery and went very smooth. Dr. Saumya took care of us like elder sister. She also guided me very well even after delivery. I would like to thanks sister Dona who was present in the labour room and helped me because of whom I was able to deliver normally. Dr. Haritha is a great doctor and very nice person. Dr. Saumya is also very good doctor. Both the doctors are very understanding. I would like to thanks Dr. Haritha for giving me smooth journey of pregnancy and would like to thanks Dr. Saumya for normal delivery.
mojojojo yaktu
20:28 05 Dec 23
Few days back, i visited this hospital with my brother having orthopedic problem. The reception registered my brother with doctor SAROJ . He is very good and professional in every way. He explained each and every treatment in details and even told us about medication. This 5 star is only for dr. SAROJ who is really much deserving. I am definitely going to recommend this doctor for all my family and friends. My brother is getting better day by day and the good thing is doctor is calling us and enquiring about his condition. he is the best in the service and even better human being.Highly recommend
shreejesh balachandran
11:15 04 Dec 23
Good doctors, but reception staffs, and attenders staffs are worsted hospitality, and very lazy. Their dealing with the patients was very bad. In the pharmacy morethan 1hours and 30 minutes waited after the insurance approval. Very slow process. My one day gone for small cough issue.
Sabeeh Thayyil
17:44 29 Nov 23
it was nice experience with the hospital and the staffs. Friendly doctors and staffs.. professional approach and behavior.. Dr Divya Vishnu (Gynec), a special thanks for the kind, friendly and professional behavior.. all the staffs are well behaved and explained all the treatment and procedures well and ensured that we understood the same.
RAFI MUHAMMED KP
14:58 29 Nov 23
"Exceptional experience with Dr. Kishor, Professional, thorough, and compassionate. The entire staff was friendly, and the clinic is clean and well-equipped. Highly recom1mend for anyone seeking top-notch dental care."
Hamdan muhammed
09:00 22 Nov 23
Exceptional healthcare for my family. Dr. Haritha, the gynecologist, left a lasting impression with her expertise and warm character. The service at the gynecology department was truly amazing, with friendly and helpful nurses who made my visits pleasant.In spite of a pregnancy-related issue, the medical team handled the case expertly, and the delivery went normally despite all chances. Dr. Fathima, a skilled pediatrician from Sudan, handled all of our baby's problems with ease. Dr. Gulam's politeness and the entire team's excellent communication made a big impact on the hospital.Ms. Padma, who works in the guest service department, has been a great help, always clearing up any confusion and offering assistance. For pediatric treatment, I currently consult with Dr. Sudheer, and I am always impressed by his expertise and hospitality.The gynecological and pediatric departments' criteria were not met by the personnel working in other areas. The service has always felt slow, even in the pediatric area when it isn't immediately associated with gynecology. It is advised that service quality and productivity be increased in every department.
Rachit Gulati
14:04 17 Nov 23
We have long journey with Ahalia Hospital Mussafah and with the help of my Doctor " NITIKA GUPTA" Gynecology department and we experienced that the facilities and service and care as well provided by the hospital staff id awesome and I (Rachit) would like to say some words for our doctor Nitika Gupta.Thank you doctor, Nitika Gupta! You’re such a wonderful doctor and you always make us feel so safe.The compassion with which you treat the patients is more effective than any medicine! Thank you, doctor.You are a perfect combination of responsibility and care. Thank you for taking care of your patients so delicately.Superheroes don’t wear capes, they wear aprons and save us in our hard times. So grateful for your service!
munna munu M
06:14 14 Nov 23
I had a wonderful experience with Dr. Saroj Roi and his team specially Jasniya and sheshma during my maternity period. Their service and cooperation were excellent. Dr.Saroj Roi and her team provided exceptional care, support, and guidance throughout the entire journey. I felt well taken care of and fully informed at every step. I couldn't have asked for a better team to entrust my maternity care to. Thank you, Dr. Saroj Roi and team, for your outstanding service and dedication.God Bless You All
Sameer Zubair
08:38 11 Nov 23
Your in hospital service is good. But your toll free number takes too long to respond. Should definitely improve that aspect. Also your token announcement system is corrupted. It's announcing a different number than displayed
Naveed Hamza
06:25 11 Nov 23
My recent experience at this hospital was nothing short of distressing. Despite being on a fasting regimen, I received contradictory information about walk-in appointments. The blatant miscommunication and the staff's unwillingness to assist left me physically and emotionally drained.Fasting requires careful consideration, and the disregard for my situation was deeply concerning. This hospital's lack of professionalism and apparentindifference to patient well-being raises serious questions about the quality of care they provide. It's disheartening to encounter such a callous attitude in a place that should prioritize the health and comfort of its patients.Especially in Musaffah Branch
Norattan Noor
17:00 06 Nov 23
I had a wonderful experience with Dr. Saumya Srivastava and her team during my maternity period. Their service and cooperation were excellent. Dr. Saumya Srivastava and her team provided exceptional care, support, and guidance throughout the entire journey. I felt well taken care of and fully informed at every step. I couldn't have asked for a better team to entrust my maternity care to. Thank you, Dr. Saumya Srivastava and team, for your outstanding service and dedication.
Vishnu Lee
08:34 04 Nov 23
1.Customer service is too bad.2. Always delaying to send request for insurance approval3. Visited yesterday 12.00pm for heavy pain in stomach and got chance to see doctor at 4pm4. Doctor prescribed to do some test and request send to insurance after 13 hours and within 01 hour insurance company given approval.
remy roby
03:59 28 Oct 23
Excellent review for Dr Kishore, orthodontist at Al Ahalia Hopsital Mussfah. I had come for my sons dental issues, the way doctor convinced him and completed the procedure was exceptional. We will always come back to consult him for any of our family members.
Omar Sharif
04:42 25 Oct 23
I would like to thank Dr. Vijay for performing the operation in an excellent manner. He also has screwdrivers available, and this is an advantage that I did not find in many hospitals. The doctor is characterized by responsibility and seriousness, and this is enough for me. Thank you to Dr. Vijay, and thank you to the hospital as well as the cooperative and cooperative nurses.
Muhammad Omer
16:55 23 Oct 23
I have start visiting hospital because of Heeba Muhammad(marketing executive) and I am really impressed by the professional engagement of her. She was there all the time for me and my family. I called her at late night on her day off and she helped me beyond her reach.I congratulate the person who hires her and she is there for us all the time. I not only started my treatment there but also my whole family members and relatives started to visit the hospital.I would really like to recommend her for her extra ordinary help she provides to us.She is full of energy and thr way she reach out to the patients and her tone of voice is really awsome.I wouldnt mind if any one would like to reach out to me for more details.RegardsMuhammad umar
Mariam Alkalbani
16:13 23 Oct 23
I am writing to express my sincere gratitude for the excellent service I received during my recent visit at Ahalia hospital. I was particularly impressed by the care and attention I received from Heba Mohamed.Heba Mohamed was always kind, compassionate, and professional. She took the time to get to know me and my needs, and she went above and beyond to ensure that I was comfortable and well-cared for. She was also very knowledgeable and answered all of my questions patiently and thoroughly.I am so thankful for the care I received at your hospital. It is clear that your staff is dedicated to providing the highest quality of care to their patients.I would highly recommend Ahalia hospital to anyone in need of medical care.
Sweet Plants
15:47 23 Oct 23
She is really cooperative and amazing Heba Mohamed from the marketing team. She helped me visit Dr Khaled GP.She has also helped me to get a fast appointment although it was my first visit to the hospital and even after the appointment she took me to the pharmacy and i also advised all my friends who wants to take an appointment to visit the hospital because of this amazing lady.
Reema Anas
06:52 21 Oct 23
I had a terrible experience at this hispital. The staff was rude and they are not competent to their job description.I would not recommend this place .I am a pregnant diabetic women travelling more than 150 km to consult indian malayali doctor, when i ever i am coming here i will have horrible experience especially with the reception staff mainly in the radiology department and endocrinology department and also the medical staff are not serving the patient properly,they are doing their work with their convenience only.The management are not bothered about the patients difficulties.Only one staff patient relationship manager is asking the problems.I will not recommend this hospital to any of my friends and family.
Reema Thajudeen
06:33 21 Oct 23
The worst hospital i have ever gone. There is no co ordination between the staff. The staff are impolite and dealing with the patients arrogant .When ever i am coming here i felt disappoinment only.The management is also worst.I will not recommend any of my friends or family this hospital.We r coming here to get good service and the staffs are dealing like coming for free service .Nobody should come here
Mohammed younis
09:55 20 Oct 23
Great experience at anhalia hospital mussafah Abu Dhabi since the early phase of my wife pregnancy to the end and we met our beautiful baby boy begore 4days.Dr. Nitika gupta was extermely proffessional and allways helpfull during my wife whole pregnancy.she make treatment like family manner.Thank you dr,nitika gupta and we will allways greatfull for your support doctor.
surabhi tripathi
18:26 12 Oct 23
Excellent experience with doctor 's specially Dr. Saumya and other nursing staffs. Thank you so much Dr somya for taking care of my during pregnancy as my elder sister.
Saruchi Sharma
14:44 12 Oct 23
Highly recomended gynec dr. Saumya Srivastava. I had a great experience under the guidance of dr saumya. My first delivery was Ceserian. During my second pregnancy just after three year of my first delivery i managed to go for normal delivery only because of dr saumya. Once my labour pain started , she trusted me and encouraged me to wait for until it increased naturally. She took care of each and every aspect of my delivery process. Nurses and staff were very helpful. I realy loved the entire services provided by hospital. After that Ahalia became the first choice for my family to get any medical assitance.
Dhananjay Kumar Pandey
07:58 06 Oct 23
this feedback/review for *Dr. Saumya Srivastava*:Dr. Saumya Srivastava is an excellent gynecology doctor. She is knowledgeable, experienced, and compassionate. She takes the time to listen to my concerns and explain my treatment options in a way that I can understand. She is also very respectful of my decisions and makes sure that I am comfortable with every step of the process.I am so grateful for Dr. Saumya 's care and expertise. She is a truly outstanding doctor, and I highly recommend her to anyone looking for a high-quality healthcare provider.Proudly I can say in one word she is my family doctor.
Salahudheen N
10:08 05 Oct 23
Sending one counter to another counter for more than 10 times and we should walk all the of hospital to meet the doctor finally and it will take minimum 2 hour time to reach the doctor.Once you reach at the doctor, she will say to sit down 1 meter away and will ask about the illness and write the medicine by searching google or something.They only targeting to do more and more test using the patience inaurance card.
Ameera Ami
03:56 26 Sep 23
Dr Azra Ma'am very sincere to work, patient comfortable person. Two weeks before i took scanning with Dr farheen, but the result was not complete. My doctor suggested another scanning, i choosed Dr Azra..Yesterday i took scanning with Dr Azra.. She is brilliant person 😍Azra Ma'm Thank you so muchInsha'allah 👍
Abu Haider
12:06 22 Sep 23
As a patient of Dr. Saumya Srivastava for the last seven years, I can confidently say that she is an exceptional gynecologist. Her dedication to providing high-quality care and her commitment to staying up to date with the latest advancements in her field is truly admirable. Dr. Srivastava's warm and approachable demeanor makes her patients feel comfortable and at ease during their visits. She takes the time to listen to her patients' concerns and provides personalized care that meets their individual needs. Dr. Saumya Srivastava's expertise and professionalism have made her an invaluable asset to Ahlia Hospital Mussaffah, and I am grateful to have her as my healthcare provider.
Muhammad Afzal
12:01 22 Sep 23
Dr. Saumya Srivastava is an excellent gynecologist who truly cares about her patients. She is knowledgeable, professional, and always takes the time to listen to your concerns and answer any questions you may have. Her friendly and compassionate approach instantly puts you at ease, making you feel comfortable throughout the entire process. She has a wealth of experience and offers practical advice and solutions to any issue you may be facing. I highly recommend Dr. Saumya Srivastava to anyone seeking exceptional gynecological care. She is undoubtedly one of the best gynecologists in Ahlia Hospital Mussaffah.
Shani Sandhu
07:58 22 Sep 23
Want to express my gratitude towards Dr. Saumya Srivastava (consultant Gynaecologist) , for the exceptional care and services, she & her team provided during maternity period. Highly recommended hospital. Special thanx to Dr. Soumya!
Devil
15:45 19 Sep 23
Nonsense indian lady on reception in Ultrasound department ' She don't have a sense how to talk to a patient ' It's been 5 hours i was waiting for Ultrasound ' I asked that lady & she laughed at me & said we a Our own patient we will serve you after them ' They only have a Value for their own patients don't damn don't care about the out-patient ... !Very Bad Experience
Jerin George
16:31 17 Sep 23
I wanted to take a moment to express my sincere gratitude and satisfaction with the exceptional care and service I received at your hospital. I had freckles all over my face, that was the reason to visit Ahalia Mussafah. From the initial consultation to the final procedure, Dr. Nishi and the entire staff demonstrated the utmost professionalism, expertise, and compassion. I highly recommend Dr. Nishi and her team to anyone for any dermatological procedure.
Qamar Ali Khan
11:23 14 Aug 23
I have been in this hospital since several years due to the good list of doctors. The only issue with this hospital is waiting time. before it was in Pharmacy which had been squeezed alot. In my last two visits I have noticed the same delay in Dermatology department and in Lab at the time of giving samples. After my very last visit I was very disappointed with the delay, at the main reception i met with Miss Nisha from customer care department and raised my concerns, after listing to me she went with me to the departments to know the cause of delay. she also informed her Manager Mr. Boinjith who was on leave but called to know the issue. They both were very helpful and kind. It was my first interaction with the customer care of Al Ahlia, i was surprised with the excellent service and the way they deal with the customers. They understand the issues and do the needful with prompt actions at the spot. I am giving 5 star due to the high quality of customer care service, where Mr. Boinjith and Miss Nisha are the real gem of this hospital.
Vinil Mary
10:21 18 Jul 23
I totally loved the service they provided.. this is my first pregnancy I wanted a normal delivery.i really thank my doctor Nikita Gupta and all the nurses who supported me during my pregnancy period and my delivery time.. once when I got the labour pain they waited till the last point to make it a normal delivery.. really loved the service the attention and hospitality provided... I would recommend my doctor Nikita Gupta to everyone.she was the basic support for me to get a normal delivery. The day when myself and my husband met doctor we were fully satisfied with approach towards her. As it's my first pregnancy we have oscillation like which hospital which doctor to consult but just after our 1st consultation with her we were super satisfied. Even after pregnancy the support from the hospital was good and thanks for being supportive during our pregnancy journey.
rana ozain
05:57 16 Jun 23
Dear Team,i just come back know from the al ahalia,please dont go to neurology doctor venod (license no : GD15033)he dont even listen to patient and in one mint you are outvery bad experience.even he dont no how to treat the patient.
vineetha srinivas
05:44 29 Apr 23
Hospital is good, clean and well maintained. Staffs are friendly. Starting from the staff at the entrance to the receptionist behave well and are helpful.Most importantly, I am very happy with my experience with Dr.Priyadharshini Lingaraj, gynecologist. She is very cheerful, smiles while receiving, takes time to explain things patiently..makes sure I stay motivated for my treatment.Most patients want a kind and compassionate doctor who cares to listen and understand what their patients need..and she is one of such good doctors.
The Stranger
08:29 22 May 22
Pros: Treatment & Facility seems to be goodCons: Front Desk Customer Service needs to be better. Their communication is not good enough and response for followup are not good at all.When people wait there for more than 2 hours awaiting insurance approvals and things, they have the right to atleast know the status or progress of it. Went 2 days there for approval and didn't even get a call from them to convey the progress. If we try to call them, there is no response at all. Really bad in that sense
Narayan gouda
12:12 21 May 22
Care like very friendly and fell good to be share everything and got extremely satisfied consulting from the doctor Mr Pawan (specialist Orthopedic Surgeon).Orthopedic Department.Thank you so much ..
REJO THOMAS
17:51 20 May 22
My tooth extraction procedure with Dr. Kishore went well, despite the fact that I was terrified and nervous due to tomophobia. Doctor is fully confident and well-versed, and he has given full strength and a positive answer. Similarly, nursing staff had a good attitude and provided excellent support with well-explained post-care protocols.
Srikanth M
13:48 16 May 22
It was a simple, easy and painless process in getting treated by Dr. Kishore. Very caring and supportive. Thank you Doctor.Would also like to thank the nurses and front desk for being supportive. Thank you Ahalia Hospital for providing such good doctors and nurses.
vipin chandran
08:30 06 May 22
I had an excellent experience from Ahalia hospital when i did a surgery on my face. Dr. Vinish Narang is really technically sound and helpful to do the surgery without any scar or any other complications. Also the post surgery follow ups by the hospital and billing process was really smooth. Needless to say the friendly attitude of all the staff that makes us feel comfortable while at hospital which is essential for an effective treatment and easy recovery.
Nilesh Patil
16:13 05 May 22
Worst hospital . I visited eye doctor. spend 200 AED. and still, they did not provide glasses number. Sisters are more arrogant than the doctors. waste of time and money. no result-oriented services.
Mohanachandra Menon
17:02 24 Apr 22
Excellent hospital. The services that I receive from Ahalia Hospital are excellent. Let me specifically mention Dr Sudheer (pediatric) and his team for excellent treatment and the staff are friendly and ensure that I am properly informed about my health and care. I would have no qualms in recommending them to my friends and relatives.
vidhi nair
16:56 24 Apr 22
Great hospital, wonderful and warm experience from start to finish. Appreciate Dr. Sudheer (pediatric department) for clear diagnosis and treatment options always. Since 5 years i am consulting Dr. Sudheer for my daughter.Highly recommended.
Roel Briz
16:08 08 Apr 22
All the staff and doctors are very informative and friendly keep it up and Godbless
Neethu Alex
12:26 30 Mar 22
Ahalia hospital, Mussafah is a very well organised hospital with professional and experienced staff and they are providing good quality of care. I'm extremely satisfied with their services...
Njoku Romanus
14:29 29 Mar 22
Al ahalia hospital very good service and thanks for Mr. Haytham in the main entrance for good support to my Family .All the best , I wish all team be like him in this facility .thank you again Mr . haytham
Mirza Azan
17:39 20 Mar 22
No hospital can get worse than this, they recruit and terminate doctors for fun.Recruiting doctors and terminating them just before their probation ends! After they take all the pain to shift, kids education etc - none of this bothers the heartless management even though there was no fault of the doctors and they did not even provide a reason.Would not recommend anyone to go this hospital neither patients, nor doctors.
Vicky_Travels
12:45 19 Mar 22
Visited Dermatology with uncle at 11 am. Now its almost 5 pm.Still waiting. This is insane. Which OPD takes 6 hours. Very very very poor service I ever seen. Strongly not recommended anyone to visit here for any treatment.
JIBIN GEORGE
13:48 22 Jan 22
Worst hospital ever...Their mentality is to squeeze patient money.Won't treat properly for exact concern.Very Bad.
murali krishna
08:03 17 Jan 22
Very slow and poor customer service .. it is impossible to book appointment or get information through phone. I wonder if they really have an telephone operator at work at all.
govinda kattel
10:22 04 Jan 22
Visited this place last 6 month almost every month. It was good till last visit, not many lroblems faced. Least everytime someone was there to solve issues/help. But this time, from providing wrong shift details about doctor to nurses doing gift exchange leaving desk idle for almost 30 min. Many calls unattended, many patients just waiting, few if them went back.So bad. I think staff should be in well disciplined.
Nishand
10:37 24 Dec 21
Dont come here without insurance in emergency if you don't have serious issue. It will empty your pocket. But doctors are good better than emergency department. And no value for time.
Mohankumar Elangovan
16:19 20 Nov 21
All doctors are very friendly and diagnosis the problem correct.. Also they made follow up through calls after the visit to ensure patients is fine.. Only demerit is waiting is more to visit the doctors and very much high waiting time in pharmacy..
Nehara Nanayakkara
11:19 31 Oct 21
Seriously unbelievable,🙄 first of all its very difficult to get through to someone through phone. Have to call many times for the operator to answer, no response from departments simply hang up, made appointment for 1pm bt met the doctor at 2.30 which is really bad. If they keep the patients this late why they ask to make prior appointments which is useless. It was my first visit to the hospital. Really unhappy, hospital is big but the service is not good. Sorry
Sharon Badru
22:01 25 Oct 21
I was so disappointed about the service received from the reception staff on first floor pediatric Department. The quality of information and attitude towards the patients was poor and horrible. They are Poor communicators:, Lack of empathy: ,Extreme behavioral inconsistencies .I am surprised that such a well-known and respected hospital could allow and encourage this type of behavior and attitude among them without an action.!!!!!!I hope you will take this complaint seriously and take some action against the rude and unprofessional behavior of them.Remember: Patient satisfaction is driven by human connection – human relationships. Patients are not just a body count. They are living, breathing beings in need of care, empathy and kindness.
AUTO SOCIAL
15:49 10 Sep 21
Ahalia Hospital Doctor staff 24 hours Careful Active Very good Medical hospital 🏥 MusaffahGood service
ShahRukh Mirza
16:36 09 Aug 21
Horrible Experience , Unfortunately got to go out from the hospital in emergency and to go to some other hospital because of very unpleasant experience. No Customer Service and even on one bothered to give any discharge slip. Unexperienced Staff , Sloppy Services.
Fayzul Islam
08:15 06 Aug 21
I had some treatment and surgery with Dr. Pawan . Such a nice human being and very soft , and very nice person Mr. Haytham from customer service very helpful to all patients.
Shariff Nayeem
10:39 29 Jul 21
Requires some improvement,Cleanliness not to the mark.The attitude, coordination within the departments.To reach the department over the phone takes over 23 minutes(the test reports).
Vanitha Bangera
12:19 25 Jul 21
That was an amazing treatment by DR. KUNJOONJAMMA MOHAN (GENERAL PRACTITIONER) ,even her assistants were so friendly and helpful ,extremely experienced in their field .Highly appreciated /recommended , thank you for caring and wonderful service .
Muhammed Jasin P
03:00 12 Jul 21
Poor service..last month (jun-19-2021) i done polysm sleep test. And they told me that they will call me after take my test result..but still they don't have any respons about it.
tahir shabbir
07:06 05 Jul 21
My experience is very good ,specially mr haytham in customer care is really very helpfull and supportive
Řäñă šäßțåįñ (Shäñí)
18:12 18 Jun 21
Welcome toAhalia Hospital MussafahAhalia Hospital, Mussafah is a tertiary care multispecialty hospital excelling in providing the best of patient care. This hospital is a part of Ahalia Medical Group, a Hospital which was established in 1984 with the vision to provide ethical, state of the art healthcare in Gulf. The dream for a hospital in Mussafah blossomed from the trust we received from the patients who visited our Mussafah Medical Clinic which was started 22years ago offering the best of the service for the customers around the region with minimal amenities.Ahalia GroupSometimes one man’s dream can fulfil the hopes of millions…When the dream is to provide a slice of humanity with quality health care, realizing that dream becomes a mission.Ever since the inception of Ahalia Group in 1984 in the Emirate of Abu Dhabias a small clinic, the focus to provide high-quality medical services to its patients continued even when the hospital was built on a small scale with minimum resources. The vision of group founder was simple and straightforward; to bring international standards of health care within the reach of common man in the UAE as envisaged by him. It was possible only by the trust that people bestowed upon us and today Ahalia Group has grown into a conglomerate that is serving humankind across the UAE, with Two multi-specialty hospitals, 20 satellite medical centers in the peripheral areas of UAE along with 35 Pharmacies providing high quality services and products to its patients. The group also operates a line of Ophthalmology Centers and Optical shops sprouting under the brand name Unique Ahalia Ophthalmology Medical Centers in UAE.Ahalia Group has always kept high facility medical services as its foremost priority. With relentless hard work and efforts of a team of devoted people Ahalia Group has prospered greatly; not overnight but in the time where a team of selfless people worked day and night to achieve one mutual goal- The goal of serving human kind. What makes AHALIA distinctive is indeed our dedicated team of doctors and paramedical staff, who are always committed to improvement and delivery of high quality care. Due to exemplary medical care, our hospital’s services have been acknowledged and it is ranked as one of the top-notch hospitals in UAE.The pharmaceutical branch of AHALIA provides the day-to-day requirements in Medicare through our retail pharmacy chain over 35 localities across the different emirates. Since our inception in 1984, we have grown in both size and scope of services offered. Other than the multi specialty Hospitals in Abu Dhabi, we have 20 satellites Medical Centres in the peripheral areas of Mussafha, Baniyas, Al Ain, MadinaZayed, Mirfa, Gayathi, Dubai, Sharjha, Ajman, Ras al Khaima and Fujairah. This expansion was done with the aim to provide comprehensive and budgeted medical care to the rural population in remote areas through the network of clinics in these areas. All of our branches have highly qualified Doctors and support staffs to help you confront your health care challenges. All the centres are empanelled with all major insurance companies and attached with Pharmacies. The hospital is supported by 24X7 emergency services working 365 days a year equipped with latest life-saving equipment matching international standards, with fully-fledged ambulance services.The quality of medical facilities is not just claimed upon verbally- Our services have been recognized officially by ISO9001, JCI, and CAP Accreditations and we are the proud recipients of ‘Sheikh Khalifa Excellence Model’ appreciation award.AHALIA has also diversified to other services which includes Exchange houses and Educational institutions in UAE. Ahalia Group started with a dream and is now serving with high grade medical facilities across UAE. Our goal, however, does not end here. We wish to continue our mission with the same spirit and take it farther to provide the best of our medical services on a wider level.Ahalia Health Heritage and Knowledge Village- IndiaAhalia group has proved succes
This is sunish chandran
09:14 18 Jun 21
Simply giving appointment and not at all organized. They have good doctors but very poor reception and u have to wait hours even if u have appointment.
soumya shajahan
10:32 07 Jun 21
Very poor service... Need to wait for hours even after taking appointment...there are good doctors but the service of the reception staff is really worse that we dont feel to go there again... Tokens are given but no one follows it and no one manages it.. So the one who takes appointment and wait for his turn is actually becoming a fool.. Really disappointed 👎👎👎👎
Athar Hussain Alvi
10:29 06 May 21
Worst!! Have been trying to call their landline number since 3 hours to contact radiology dept. but no one answers the phone.. pathetic!!
Hasan Arafat
08:50 06 May 21
Its a messed up hospital when it comes to money.I consulted the GP 1st and then the specialist. I paid for both. The specialist asked for MRI. After the MRI report came, same time i immediately went for follow up with the specialist but hospital started demanding money for GP and specialist both.I asked why then they started making all stories that insurance policy and bla bla bla. I complaint to the incharge he too tried to convince me that i have to pay for both the doctors again.Later after alot of debate. They allowed me to follow up the specialist free. Hospital shouldnt treat patients like this.
Betty Mburu
13:06 07 Apr 21
The service is terrible.I had to wait for more than 4 hours just to see a doctor!!!Asked to go to a different hospital because clearly there service is terrible but they rejected it.Saying I should stay and get treated in the same hospital!!! Don’t make a mistake and come to this hospital for treatment you’ll end up getting more sick!!! And the Arabic lady and the reception is so mean. Have some compassion,people come to the hospital coz they’re not feeling good don’t add up to the stress people have already.
Sunil George
15:46 25 Dec 20
Ahalia hospital is a most modern hospital with all the amenities for patient care. Staffs and doctors are very friendly. Hospital facilities are well maintained, Cleanliness is top class.
LOVELY WORLD
05:14 20 Dec 20
Quality treatment.. Experienced doctors.. Responsible nurses.. Well equiped laboratory and radiology departments.. Systematic approach.. Helpful pharmacy staffs..
Marisol Vargas Castellon
12:51 24 Nov 20
In the past days and also today I had to attend the Ahalia Mussafah hospital and I want to thank the hospital staff because they were very kind to me but very very especially I want to thank Dilan, a young man who is in charge of organizing and guiding the patients, he He guided me and helped me in each of the steps I had to follow to comply with my medical exams. Everything was carried out satisfactorily thanks to the help of Dilan, thank you very much Dilan and many thanks to the medical staff of this hospital.
Ugitha Tharanga
18:33 22 Oct 20
This hospital is one of the best hospital in UAE. Most of the doctors are well experienced. Nurses are also very very helpful. Pharmacy also available. very neat and clean. easily located and lot of parking places available.Reception staff and doctor are all kind and helpful. Specially Mr.Dilan who assisted me for the consultation Lab Test & radiology Test, Highly recommended.
Marlon Bate
05:53 16 Oct 20
I really appreciate for the services of Mr. Dilan who attend our registration and assistance during our medical process.Hope he will continued his good approach of assisting his costumer every now and then.
Jham Rasol
13:01 13 Oct 20
Done a medical there today, had a great experience, all doctors and staff are accomodating and friendly, specially Dilan, who assisted me in every procedure of medical. Its good that this hospital have a person to assist every patient or client. Thank u.
Zia Shah
09:12 06 Oct 20
Excellent services and appreciated you appointment follow up.very good helping staff as well.
Nafees Ahmad
07:49 06 Oct 20
I visit too many time Ahlia hospital its was a great experience , very nice supportive and caring staff clean environment specially in this Covid-19 pandemic all the staff is following sops and on the enter point specially they confirmed that every one who’s entering in the hospital is covid free so thats why Ahlia hospital is complete covid free i will recommend for the best services Ahlia hospital is the best
Mohammed Noor Uddin
07:15 06 Oct 20
Doctors are cooperative and Excellent but 3 stars are for long ques for appointments and in Pharmacy
molly chopra
07:11 27 Aug 20
worst services by Child Doctor, They waste our time to show that they are doing lot of work, only for stomach pain i stayed more than 3 hours at that time no more patients.they told us the doctor were experienced but as i feel doctor dont have.
Anilkumar Vishwanathan
08:16 20 Aug 20
Well Experienced Doctors, Good service at the Hospital. They should increase turnaround time for issuing medications from the Main Pharmacy if practically possible. It takes minimum 30 minutes to move one ticket.
Fami Fameeza
11:41 12 Aug 20
Ahalia is one of the very good hospitals in Abudhabi. It have a peaceful ambience and lots of space compared to other hospitals. Experienced doctors and quality treatment.
B B
11:02 06 Aug 20
I would like to give five star for hospital,but for the pharmacy it's taking lost of time,I was waited almost hour to come my turn.
Mcjaydele Mclaine
13:18 02 Aug 20
I had a very positive experience with all of the Nurses and staff at Ahalia Hospital-Mussafah. I highly recommend Dr. Saumya my gynecologists she is very professional and amazing!
avinash ashraf
16:53 29 Jul 20
Very bad service. Personally had a very bad experience. My wife visited today for a paid medical test after confirming the fees and charges through phone call. After reaching the hospital they increased the fees and completely rude behavior especially from the occupational health team leader (Jithin) and front desk staffs. No option for complaining inside the hospital, that's why writing the review.
Akawung Adeline
14:26 19 Jul 20
Am so much in love with Ahalia hospital mussafah, from the receptionist to doctors they are so nice and professional. My two kids in the hospital made me fall so much in love with them, the Gynecology department, nurses and midwives are so friendly. My special thanks goes to Doctor Saumya my Gynecology she followed me up as if she was my relative. If I have the opportunity to choose the hospital's I want my insurance to covered I will never hesitate to choose Ahalia hospital mussafah even in my next world.May God continue to blessed Ahalia hospital and team😻😘🙏🙏
Karen Dela cruz
07:10 16 Jul 20
I am Karen dela cruz. We are leaving in sharjah alnadha. And we don't have work untill now. Suddenly before may husband he has work before covid. But suddenly they terminate him. In company. And I am visit visa also. Without work. And I was pregnant. Sow we don't how we can get baby birth. And how we can get money To our spenses. for the reason no have job. That's why we applying for this matter we hoping that this hospital can help us to get delivery free. Please help us l🙏🙏🙏Please help us please. We don't know what to do now. Please help us🙏🙏🙏😭😭l.
Anum Mughal
11:37 06 Jul 20
I’m in UAE since 2016 and have always been to Al Ahlia Hospital Musaffah. Gave birth to my baby girl there. Dr. Saumya Shrivastava is one of the best gynaecologist who always attends her patients so nicely and warmly. My child is whenever sick she’s admitted there and gets recovered quite fast Alhamdulillah. It’s a nice family hospital. Highly recommended!
Hitesh mohan
13:32 18 Feb 20
The person sitting at the registration counter was partial and doing registration of the people known, prior to the people waiting for long time. Even other people raised this but he rudely told them to wait for their turn. This kind of behavior is unacceptable for the person sitting at that place. The management should look into this and ensure people are treated with respect. Even after registration not much support for the people, you have to ask where you have to go, pathetic services. Not seen such kind of arrogant and unhelpful staff in the hospital setup.
Dinesh Sharma
09:11 22 Dec 19
Have taken my daughter twice. They have always had a specialist pediatrician late at night. The staff and pharmacy were helpful and they cover most insurance cards including basic ones. Never been disappointed by their service and have never had long wait times. Their pharmacy staff is very knowledgeable and helpful as well.
John Rhys Clements
04:05 09 Dec 19
Good facilities with ample parking. Very busy yet staff pleasant and accommodating - 4/5 star for hospital itself. 2/3 star for pharmacy - no info - basically you have to walk up to any desk, stand over someone sitting down and hand slip in or you'll wait hours before they ask for your slip.
KHALDUN A. ALQAISI
10:41 23 Nov 18
هذه أول زيارة لي هنا مرافقاً لشقيقي، يبدو أن المستشفى صرح طبي متكامل منظم ومرتب. مستشفى حقيقي. لكن شقيقي ينتظر منذ ساعة ونصف ليرى الجرّاح. This is my first visit to this hospital accompanying my brother, this hospital seems integrated, organized and tidy. A true hospital indeed. But my brother has been waiting for more than an hour and half to see the surgeon.
